The healthcare services industry is going through rapid change as a slew of giant companies propose deals that may result in new value propositions to healthcare stakeholders. The panel discusses the moves being made and whether vertical integrations will result in similar outcomes.
Social Determinants and Financial Health – An Intersection
Patient Journey Mapping
A major teaching hospital wanted to better understand the end-to-end journey its patients experience for an inpatient stay. The client hoped to represent the voice of the patient, without bias or filter, identifying areas of excellence and opportunities for improvement.
A large regional health system was in a period of expansion, and had recently acquired a new hospital, with plans to acquire more. Our client needed to incorporate provider and payer credentialing activities for the new hospital into the existing centralized credentialing group. This included merging two workforces while maintaining two locations, technology systems, and credentialing processes.
Enhancing Clinical Research
A regional health system needed to increase programmatic coordination across the clinical research function, comprised of three different clinical research centers within a research institute. Organizational and governance structures were decentralized, and the health system wanted a plan for an enhanced clinical research model that aligned with industry best practices.
Perioperative Process Assessment
A mid-size regional health system was experiencing operating room inefficiencies, especially at their flagship hospital. While everyone understood that there was a problem, root causes of same-day cancellations and delayed first-case starts were not clear. The health system wanted to create better patient, surgeon, and staff experiences while also improving financial health.
Home Care Strategic Mobilization
A U.S. home health care provider had defined a 5-year strategic plan for their skilled nursing service line, but needed help organizing, launching, and executing a program spanning 16 states that would achieve their ‘Year 1’ goals.
Lean Transformation in Healthcare
AI & Global Access to Care
Why Healthy Culture & Wellbeing Matter
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