Technology organizations need to quickly adapt their businesses in order to keep up with the rapidly moving healthcare market and continue to attract and retain extraordinary talent. The organizational and talent needs of a new vs. emerging vs. mature business vary greatly. Even once a new organization structure and operating model are rolled out, functions must continue to evolve and iterate to scale with the growing portfolio.

How We Help

Start With The End In Mind

Understand current company differentiators, customer needs, and vision for your product portfolio and company market position. Define organization strategy, purpose, and values. Determine design principles that enable evaluation of organization and operating models over the short, mid, and long term.

Diagnose The Current State

Understand current processes, service catalog, organization structure, and metrics. Conduct evaluation to identify where current ways of working are broken or don’t align with strategy, differentiators, and customer needs. Align current state with best practices of technology organizations in similar stages of maturity.

Design The New Organization

Define organization structure options and future evolutions of the organization (mid to long term) that capitalize on key differentiators and deliver customer needs. In partnership with HR, develop key role descriptions, select and align talent to new leadership positions, and develop best in class career paths throughout organization.

Enable And Drive The Next Normal

Define organization transformation projects and build roadmap that achieves incremental success. Develop change management plan and socialize new organization and operating model. Work with new leadership to develop process playbooks, KPIs, and other frameworks that support the organization.