Vynamic / What We Do / Healthy Culture
Operational Intelligence Actionable Strategy

Healthy Culture

We know that a highly engaged team can fuel incredible business results. Our reimagined approach helps clients achieve healthy culture; collaborating with clients on all facets of change management, designing operating models that stick, and transforming company cultures for a vibrant future.

Explore Our Work
Case Study

Benchmarking to Define Global Medical Affairs Remit

Vynamic conducted in-depth benchmarking interviews with Medical Affairs executives from eight top-tier pharmaceutical companies across the industry, offering a summary report in return for participation.

Benchmarking to Define Global Medical Affairs Remit
Case Study

Global / Field Medical and Clinical Operating Model for Clinical Trials

Vynamic partnered with client core team representatives from Field Medical, Global Medical Affairs, and Global Clinical to first identify all stakeholders, single points of contact, and any gaps in the current operating model. All existing and new thought-driven information was synthesized into an Operating Model Framework Tool, which Vynamic designed to encompass the client’s functions, people, processes, and tools. The Operating Model was then communicated throughout the company which Vynamic supported and developed.

Global / Field Medical and Clinical Operating Model for Clinical Trials
Case Study

Operating Model and Playbook

Vynamic leveraged deep expertise in organizational change to create a business case for a new model in Medical Affairs and identified the core team as well as their roles and responsibilities. We also incorporated our understanding of current industry best practices through both an external peer benchmark and an internal company analysis. Vynamic then put the designed cross-functional operating model through a formal workshop with stakeholders to refine and rollout a Playbook. Lastly, Vynamic developed the key tools and training materials across the organization to maximize understanding.

Operating Model and Playbook
Case Study

Organizational Enablement

A global life sciences company had centralized multiple business units into a single organization. But one key business unit was not being maximized to its full potential – resources were spending too much time on activities that didn’t fully leverage their skills, clients didn’t understand their capabilities and skill development needed focus. Vynamic was asked to help find ways to better enable this business unit.

Organizational Enablement
Case Study

Culture Transformation

This engagement featured a unique, collaborative partnership among the client leaders of Patient Experience, management consultants at Vynamic, and coach-sultants at Delivering Happiness.

Culture Transformation
Case Study

AmeriHealth Caritas: Next Generation Service Delivery Model

The convergence of a rapidly evolving healthcare landscape, increased focus on regulatory guidelines, and reduction in medical reimbursement levels was dramatically impacting a Medicaid health plan’s ability to meet the changing needs of its membership and drive market performance. To respond to these pressures, the Public Health organization partnered with Vynamic to determine the operational changes and investments that would help them achieve the right balance of resources to achieve their performance goals.

AmeriHealth Caritas: Next Generation Service Delivery Model
Case Study

Implementing a Successful Patient Assistance Program

Faced with the challenge of brand teams managing their programs individually while overlapping their efforts and overextending limited resources, this global Pharmaceutical company identified Patient Assistance Programs (PAP) as a focus for improvement. With multiple vendors providing redundant services and patients receiving varying levels of support, the company was missing the opportunity to unify brands and identify on a corporate level their shared commitment to help patients.

Implementing a Successful Patient Assistance Program
Case Study

Generating New Business Through Improved Customer Service

A Pharmacy Benefits Manager (PBM) was struggling with providing effective customer service to their three largest accounts and responding to new business requests. The PBM desired an enhanced operating model that would better position them to provide superior customer service without sacrificing their focus on membership growth.

Generating New Business Through Improved Customer Service
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