The episode opens with a discussion of widespread virtualization (00:58), as the industry shifts focus from the rapid adoption precipitated by the COVID-19 crisis to operationalization and refinement of the customer experience, particularly as a generation of digital natives move into leadership positions and increasingly utilize healthcare services (03:06). At (06:30) the conversation shifts to business model and partnership innovation trends, as new and existing players look to unlock new opportunities across the value chain and become more agile in how they bring solutions to the marketplace (09:30). Organizations are diversifying their portfolios – pursuing multiple partnerships, working across sectors, and entering new spaces. Accompanying this is an innovation in care models (12:50), as the industry starts to reimagine healthcare as an interconnected ecosystem in response to increasing cost pressures and consumer demands. The healthcare hub model, whether pharmacy, health system, or IDN-driven, could be a key factor in success and sustainability in this new environment (16:05). Driving both the business and care model innovation trends is the industry shift to value as the differentiator (18:03) – the pandemic’s exposure of the risks of the fee-for-service model, the success of early CMS programs, and industry recognition that the system needs to change is likely to accelerate the operationalization and expansion (23:41) of value-based models. Beyond reimbursement, across the industry there is an acknowledgement of whole person care (24:40) – a recognition of the importance of social determinants of health and changing consumer preferences around health and wellness. Technology and data sharing are enabling the personalization of health (28:16) that today’s consumers are starting to demand when it comes to their care experience.
Generating Savings Through Optimized Global Commercial Data Contracting
By assessing and streamlining their Commercial Data vendor contracts, a large biopharmaceutical client was able to realize millions in annual savings with Vynamic’s help. Read how Vynamic helped our client identify 80+ redundant data deliverables and set up a playbook to optimize future data purchases.
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Spotlight Trends: Business Model & Partnership Innovation
Training for Sales & Marketing Excellence
A large biopharmaceutical company sought to boost learning and development for marketing and sales in order to create a high performing, continuous learning culture. Learn how Vynamic leveraged its experience in strategic planning, change management, and culture curation to deliver tailored Sales & Marketing Excellence programs that improved employee engagement, and built key skills, knowledge, and behaviors.
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Trending News – February 4, 2021
Top Six Healthcare Trends for 2021
While dealing with the effects of a global pandemic, the 2021 healthcare market will be shaped by six powerful trends that change how healthcare is envisioned, delivered, and valued.
Operating Model Communications Toolkit
The analytics, data, and insights function of a large global pharmaceutical company experienced several substantial changes in a short timeframe. Learn how Vynamic helped reposition this remodeled function as a strategic partner to internal stakeholders through a robust communications toolkit that conveyed their new identity, value, and offerings in a compelling way.
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