The episode opens with a discussion of widespread virtualization (00:58), as the industry shifts focus from the rapid adoption precipitated by the COVID-19 crisis to operationalization and refinement of the customer experience, particularly as a generation of digital natives move into leadership positions and increasingly utilize healthcare services (03:06). At (06:30) the conversation shifts to business model and partnership innovation trends, as new and existing players look to unlock new opportunities across the value chain and become more agile in how they bring solutions to the marketplace (09:30). Organizations are diversifying their portfolios – pursuing multiple partnerships, working across sectors, and entering new spaces. Accompanying this is an innovation in care models (12:50), as the industry starts to reimagine healthcare as an interconnected ecosystem in response to increasing cost pressures and consumer demands. The healthcare hub model, whether pharmacy, health system, or IDN-driven, could be a key factor in success and sustainability in this new environment (16:05). Driving both the business and care model innovation trends is the industry shift to value as the differentiator (18:03) – the pandemic’s exposure of the risks of the fee-for-service model, the success of early CMS programs, and industry recognition that the system needs to change is likely to accelerate the operationalization and expansion (23:41) of value-based models. Beyond reimbursement, across the industry there is an acknowledgement of whole person care (24:40) – a recognition of the importance of social determinants of health and changing consumer preferences around health and wellness. Technology and data sharing are enabling the personalization of health (28:16) that today’s consumers are starting to demand when it comes to their care experience.
Medicare Annual Enrollment Period: Driving Impact During Unprecedented Times
When COVID-19 dramatically changed the landscape during Medicare annual enrollment for a large regional health plan, Vynamic stepped in to quickly identify and execute multiple win-win partnerships to enhance customer experience and deliver on business goals. Learn more about Vynamic’s approach.
- Health Plans
Catastrophic Care Market Strategy
A major home health organization recognized they were uniquely positioned, but lacked the right intel, to successfully message and ‘productize’ their Skilled Nursing services for a target customer segment within the workers’ compensation space. Learn how Vynamic navigated the complex and multi-faceted stakeholder and regulatory landscape to articulate the organization’s unique value proposition and re-calibrate their go-to-market strategy.
Trending News – April 29, 2021
COVID-19 & NHS Workforce Burnout – Time to Recover, Reflect, & Rebuild
The NHS is facing the single biggest challenge in its history as staff reach crisis point as a result of the pandemic. In Vynamic’s latest Insight, we focus on how NHS leaders can provide staff the time for personal recovery and reflection whilst empowering their people to design more integrated ways of working for the future.
Spotlight Trends: Care Model Innovation
COVID-19 Business Response – Phase 3: Vaccine Roll-Out and Return to Workplaces
As the long-awaited distribution of COVID-19 vaccines is now underway and herd immunity is in view for many countries, the time has come for business leaders to finalize workplace re-opening plans. In Vynamic’s third COVID-19 Business Response Insight, we focus on how business leaders should balance internal, external, and personal factors in a way that maximizes business results.
Trending News – April 1, 2021
Bonus Episode – Disparities in Maternal Health
Catching FHIR®: Secondary Use of EHR Data for Clinical Research
Learn how Vynamic continues to support a cutting-edge effort to improve data interoperability for clinical research by leveraging clinical data from investigator site EHRs.
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