PMO & Operations Analyst

The Project Management Office and Operations Analyst is responsible for partnering with the Vynamic Operations Director and PMO Lead to support ongoing business activities and new, related projects.  The analyst will provide daily support to ensure that Vynamic’s consulting operations run smoothly and accurately while also working on enhancements as Vynamic continues to grow, innovate, and improve its internal ways of working.

The PMO & Operations Analyst will primarily be responsible for supporting the following:

  • Internal Project Management Office (PMO) Framework: Processes and tools related to how Vynamic manages its internal projects
  • Knowledge Base: Processes and tools related to how Vynamic captures and shares internal knowledge supporting client-facing projects and services
  • Internal Project Execution: Execution of internal project-related activities across the full lifecycle of projects
  • PHI Compliance: Monitoring and helping to mitigate Vynamic’s risk exposure due to access to Patient Health Information (PHI)
  • COI Coordination: Support related to tracking Vynamic’s Conflict of Interest (COI) policy (process and tools)
  • Go-To Administration: Coordinating the process of updating systems that require an accurate view of current supervisory relationships within the team
  • Account Management: Supporting the Operations Director to coordinate the Account Management-related processes that are core to how Vynamic manages its many client accounts.
  • Unstaffed Coordination: Supporting the Operations Director to coordinate the processes that support unstaffed consulting team members

 

Responsibilities/Essential Functions

Internal Project Execution (40% of Role)

  • Support various activities related to internal projects such as requirements, design, build/implement, and deployment.
  • Serve as the project manager for initiatives to define, initiate, manage, and implement across the full lifecycle of small to medium sized projects

Internal Project Management Framework (15% of Role)

  • Monitor and support the intake of new project requests, including any support with project analysis and coordination amongst other stakeholders
  • Produce PMO dashboards (every other week) in support of leadership reviews
  • Monitor and support the project close out process

Knowledge Base (15% of Role)

  • Support activities to encourage team member contributions
  • Work with account offboarding leads and/or account managers to proactively identify projects to highlight
  • Assist with the maintenance of content within the knowledge base repository through ongoing organization, tagging, and clean-up activities

Operations support (30% of Role)

PHI Compliance

  • Distribute quarterly HIPAA Survey and Annual Audit
  • Maintain HIPAA Policy and HIPAA SP site

Go-To Administration

  • Update go-tos in conjunction with Staffing team (potentially moves to the Staffing team as we grow) and send onboarding email
  • Partner with Executive Assistant to ensure 15Five go-tos are updated monthly

Unstaffed Coordination

  • Support Ops Director in coordination of Unstaffed team to internal projects through PMO & SharePoint requests
  • Understand and communicate Unstaffed Process weekly to consultants as they join the bench
  • Ensure transition and continuity of projects when consultants roll off of the bench
  • Approve Unstaffed PTO

 

Qualifications:

  • Bachelor’s degree required
  • Minimum of 2 years of experience working as an analyst for projects across the full lifecycle, and/or as an supporting corporate operations (preferably for a service oriented company)
  • Team oriented – the desire to make the team successful through flexibility of tasks (doing what is needed to make the team successful)
  • Strong knowledge of MS Office Products including Excel, PowerPoint, Word, and SharePoint
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills (e.g. EQ) in dealing with team members of various levels across the organization
  • Excellent organizational skills, keeping track of many moving pieces
  • Strong analytical skills and attention to detail
  • Operates within the Vynamic Values

At Vynamic, our vision is to be the healthiest company in the world, and we are invested in building a strong, diverse team to reach our vision. As such, Vynamic provides equal employment opportunities to all employees or any other covered persons regardless of race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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