A major home health organization recognized they were uniquely positioned, but lacked the right intel, to successfully message and ‘productize’ their Skilled Nursing services for a target customer segment within the workers’ compensation space. Learn how Vynamic navigated the complex and multi-faceted stakeholder and regulatory landscape to articulate the organization’s unique value proposition and re-calibrate their go-to-market strategy.
Following the completion of a 5-year strategic planning process, a major home health organization recognized they were uniquely positioned, but lacked the right intel, to successfully message and ‘productize’ their Skilled Nursing services for a target customer segment within the workers’ compensation space. Given the complex and multi-faceted stakeholder and regulatory landscape, the organization needed a 360-degree view of the interaction model and decision-making process across the landscape to align components of the offering to the buyers of these services.
Vynamic was asked to help understand these key players, assist in the articulation of the organization’s unique value proposition for the target customer segment, and re-calibrate their go-to-market strategy.
Vynamic leveraged a variety of internal and client relationships to conduct detailed stakeholder interviews to better understand the key players within the Workers’ Compensation space and the needs/wants each group had of a skilled nursing service provider. These qualitative discussions informed the definition of value proposition differentiators and more detailed regulatory analysis and market sizing to quantify the opportunity to further expand the product/service offering in this space.
Vynamic delivered on the following areas over an 8-week sprint:
Stakeholder Interviews
35 total stakeholders interviewed across 29 institutions and patients. Insights were summarized into detailed stakeholder customer profiles including value drivers and the interactions between all players for catastrophic care worker compensation cases.
Regulatory Assessment
Summary of existing and future regulations that may affect stakeholders and reimbursement dynamics within the target market.
Market Trend and Sizing
Market opportunity projections based on the total size of catastrophic injury claims across the U.S. and existing market penetration in certain geographies.
Final Recommendation
Summary of market opportunity and various go-to-market strategies to further access target customers, including potential partnership opportunities.
The organization decided to pursue business development discussions with one of the organizations Vynamic identified through the assessment, ultimately leading to the stand up of both a new program and strategic partnership.
Through this partnership, the client was able to grow their presence within the workers’ compensation space through multiple new case referrals and further refine their product/service offering to this target market.
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