Driving business growth through organizational realignment

The challenge

A global Healthcare Services and Technology company was struggling with new product innovation and growth. A decline in revenue had forced budget reductions and the CTO was challenged to do more with less while remaining competitive in the marketplace. The CTO wanted to create an organization capable of driving change and growth while also contributing greater to the business bottom line.

Our approach

Vynamic designed and implemented a program to create a more agile, proactive and responsive service organization. The Vynamic team helped our customer assess the current state of their service operations; roles, people and processes, and then developed recommendations to drive performance, innovation and customer satisfaction while reducing overall cost to the business.

The results

Working with Vynamic, our customer implemented key operational changes to achieve the IT and leadership transformation they needed to compete in the future. They are now better poised to flex rapidly and adapt to the changing economic landscape.

Some specific results achieved include:

• An organization that is aligned and compatible with business strategy and goals
• Renewed focus on new product development and reduced time to market
• Common services and processes delivered via ‘Shared Service’ platforms
• Strategic sourcing of all non-core services to select 3rd party service providers