Home Trending Health podcast Accounts, Collaboration & Pragmatism: Reuters Pharma Customer Engagement Round-Up

Accounts, Collaboration & Pragmatism: Reuters Pharma Customer Engagement Round-Up

7 November 2024

Last month, Life Sciences marketing, commercial and medical leaders from across the country gathered at Reuter’s Pharma Customer Engagement to address current challenges and share industry best practices. In this episode, Jen is joined by Vynamic’s Customer Experience Transformation Lead, Mike Zapiec, and Head of Life Sciences, Karen Baldry to share what they learned about effectively engaging customers. 

For more information about Vynamic’s work in Customer Experience Transformation, visit: https://vynamic.com/what-we-do/services/customer-experience-transformation-cxt/ 

 

Podcast Tags: healthcare, life sciences, customer experience, omnichannel 

 

Panel – Mike Zapiec, Karen Baldry, Jen Burke 

Research & Production – Mike Zapiec, Karen Baldry, Jen Burke 

Recording & Editing – Mike Liberto, Rachel Skonecki 

For additional discussion, please contact us at TrendingHealth.com or share a voicemail at 1-888-VYNAMIC. 

Featured Vynamic Team Members

Jen Burke

Director

Karen Baldry

Senior Executive & Head of Life Sciences

Mike Zapiec

Senior Director & Customer Experience Transformation Service Lead

About Vynamic

Vynamic, an Inizio Advisory company, is a leading management consulting partner to global health organizations across Life Sciences, Health Services, and Health Technology. Founded and headquartered in Philadelphia, Vynamic has offices in Boston, Durham NC, New York, and London. Our purpose is simple: We believe there is a better way. We are passionate about shaping the future of health, and for more than 20 years we’ve helped clients transform by connecting strategy to action.

Through a structured, yet flexible delivery model, our accomplished leaders work as an extension of client teams, enabling growth, performance, and culture. Vynamic has been recognized by organizations like Great Place to Work and Business Culture Awards for being leaders and innovators in consulting, company culture, and health. Visit Vynamic.com to discover how we can help transform your
organization or your career.

Want to learn more? Get in touch!