Customer Experience.

As organizations shift from a “product-first” to a “customer-centric” mindset, Vynamic provides transformation leadership and expertise to build the CX capabilities, competencies, and cultural change required to achieve new ways of working. 

Scroll

How we help.

Omnichannel

Omnichannel transformation is complex and goes beyond marketing to include technology, data and insights, culture, operating model, and more. We help clients navigate this transformation across a multitude of internal and external stakeholders by providing strategic and thoughtful project management, leadership to evolve the organization design and operating model, communications planning and execution, and change management to ensure that the transformation sticks. In addition, our team partners with clients to directly support the development of new capabilities and ensures a seamless transition back to the organization for ownership and operation.  

Mike Zapiec

Executive & Customer Experience Transformation Service Lead

Josh Padams

Director & Omnichannel Offering Lead

Let’s talk.

Reach out to connect and explore the opportunity to engage our team.

Get in touch

At Inizio, we always have exciting pharma and healthcare topics that we'd like to share with you. We will only contact you about topics that we think might be of interest, based on the information you provide to us. Your privacy is important to us, so you can ask us to stop sending you news and updates at any time. Full details of our Privacy Policy can be found here.

Hear from our experts.

Get an inside look at the way we work and how we think about the most pressing challenges our Life Sciences clients are facing. Check out our latest insights, case studies, and podcast episodes.

Jump to a slide with the slide dots.