The marketing leadership of two large pharmaceutical companies engaged Vynamic to provide strategic launch planning and execution support of two simultaneous indication launches for one brand. Due to the COVID-19 pandemic, pivots to launch plans were required two months prior to launch and in a competitive environment for both indications.
In order to quickly and effectively pivot launch planning to accommodate, Vynamic partnered with the client brand teams to make changes both externally and internally. Changes included:
Launch readiness and business continuity strategy reviews
Updated launch plans to maintain pre-COVID strategy by developing materials to ensure a stronger digital presence including prioritizing non-personal promotion, third-party partners, virtual Congress/speaker programs, etc.
Remote customer engagement plan & field coordination
Developed engagement plan and detailed coordination across all field teams for both companies and indications to ensure streamlined yet impactful virtual customer interactions in lieu of face-to-face interactions
Launch project management tools & templates
Created virtual project management process including detailed launch timelines & statuses, scenario plans for simultaneous launches, risk assessment & mitigation planning, and asset tracking dashboard
Cross-company virtual communication processes
Detailed step-by-step approval communication cascade, coordination of virtual rooms on Day 0 including a “Command Center” with a Virtual Scorecard / live launch status, creative virtual training workshops & sales webcasts
Vynamic’s unique approached led to a successful Day 0 (approval day) with all planned critical activities completed within the first five hours of launch, due to seamless virtual communication internally and externally.
Despite the unprecedented level of complexity, very short time to adapt, and highly competitive marketplace, the client’s brand grew its share with market leader position two months post approval. This was due to a coordinated and targeted virtual customer engagement plan and digital execution.
Additionally, 100% of the internal launch team found the launch planning tools, templates, and virtual communication processes developed to be useful in order for a successful Day 0 based on results from a post-launch lessons learned survey.
Vynamic, an Inizio Advisory company, is a leading management consulting partner to global health organizations across Life Sciences, Health Services, and Health Technology. Founded and headquartered in Philadelphia, Vynamic has offices in Boston, Durham NC, New York, and London. Our purpose is simple: We believe there is a better way. We are passionate about shaping the future of health, and for more than 20 years we’ve helped clients transform by connecting strategy to action.
Through a structured, yet flexible delivery model, our accomplished leaders work as an extension of client teams, enabling growth, performance, and culture. Vynamic has been recognized by organizations like Great Place to Work and Business Culture Awards for being leaders and innovators in consulting, company culture, and health. Visit Vynamic.com to discover how we can help transform your
organization or your career.
Vynamic partnered with a top Life Sciences client for a multi-year omnichannel transformation, enhancing customer experience.
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