A major teaching hospital wanted to better understand the end-to-end journey its patients experience for an inpatient stay. The client hoped to represent the voice of the patient, without bias or filter, identifying areas of excellence and opportunities for improvement.
Vynamic’s phased approach pushed the envelope for this client, introducing their organization to new methods of capturing and sharing patient experience. Specifically, Vynamic:
These four critical factors ensured successful program execution:
Vynamic’s unique approach helped the client understand both where they do well and where they can target to improve patient experience. As a result of our assessment, the client is now undertaking major patient experience initiatives across the health system.
Vynamic, an Inizio Advisory company, is a leading management consulting partner to global health organizations across Life Sciences, Health Services, and Health Technology. Founded and headquartered in Philadelphia, Vynamic has offices in Boston, Durham NC, and London. Our purpose is simple: We believe there is a better way. We are passionate about shaping the future of health, and for more than 20 years we’ve helped clients transform by connecting strategy to action.
Through a structured, yet flexible delivery model, our accomplished leaders work as an extension of client teams, enabling growth, performance, and culture. Vynamic has been recognized by organizations like Great Place to Work and Business Culture Awards for being leaders and innovators in consulting, company culture, and health. Visit Vynamic.com to discover how we can help transform your
organization or your career.
Read how Vynamic helped a health plan client navigate challenging decisions, prioritize markets, and accelerate GTM
Enhancing the performance of omnichannel activities is now a priority for many life sciences companies...
Vynamic helped the client develop an innovation capability to run agile experiments and identify potential solutions