Life Sciences and MedTech companies are transforming the way they interact with customers; working to create experiences that are personalized, digital, timely, and intuitive. In this episode, Jen is joined by Vynamic’s Customer Experience Transformation Lead, Mike Zapiec, Omnichannel Offering Lead Josh Padams, and MedTech Omnichannel Expert Jess Werle to discuss what omnichannel really is, why it’s changing the game, and how Life Sciences and MedTech organizations can take their first steps on this journey.
Podcast Tags: healthcare, life sciences, medtech, medical devices, customer experience, omnichannel, digital marketing
For more information about Vynamic’s Customer Experience Transformation offerings, please visit https://vynamic.com/offerings/customer-experience-transformation-cxt/
For additional discussion, please contact us at TrendingHealth.com or share a voicemail at 1-888-VYNAMIC.
Mike Zapiec, Senior Director
Josh Padams, Director
Jess Werle, Director
Jen Burke, Director
Vynamic, an Inizio Advisory company, is a leading management consulting partner to global health organizations across Life Sciences, Health Services, and Health Technology. Founded and headquartered in Philadelphia, Vynamic has offices in Boston, Durham NC, and London. Our purpose is simple: We believe there is a better way. We are passionate about shaping the future of health, and for more than 20 years we’ve helped clients transform by connecting strategy to action.
Through a structured, yet flexible delivery model, our accomplished leaders work as an extension of client teams, enabling growth, performance, and culture. Vynamic has been recognized by organizations like Great Place to Work and Business Culture Awards for being leaders and innovators in consulting, company culture, and health. Visit Vynamic.com to discover how we can help transform your
organization or your career.